Minimum Order Value is £350. - FREE Delivery on orders over £1000 - For Elligance Products, please note all products are hand made to order! This service is in HIGH demand and delivery times may be affected. Please call for more information.
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Refund Policy
We are a family ran business located in Merseyside.
La Lucca - Spanish Cleaning - Returns Policy Return & Refund policy. Thanks for shopping at La Lucca. If you are not entirely satisfied with your purchase, we're here to help. Returns: You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 7 days, depending on your card issuer's policies. Shipping, You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, 0151-545-1425 or email us on: david@lalucca.co.uk We are proud to bring you some of Spain's most popular cleaning, laundry and baby products from many brands including Asevi, nenuco, las 3 brujas and brumol.
Elligance products once ordered CAN NOT be returned or cancelled. These products are bespoke and made to order.
We offer sales available to the general public; whole sale supply and professional ranges.
